Roll
No…………
Total
No. of Questions: 07
BCA (Sem.-2nd)
COMMUNICATION-II
Subject Code: BSBC-201
Paper ID: [B1113]
Time:
3 Hrs. Max. Marks: 60
INSTRUCTIONS
TO CANDIDATE:
1) Section-A is
Compulsory.
2) Attempt any Four
questions from Section-B.
SECTION–A
Q1.
a)
What is difference between hearing and listening?
b)
What is body language?
c)
What is grapevine?
d)
What are the disadvantages of group discussion?
e)
What is a formal letter?
f)
What is business communication?
g)
What are the advantages of feedback in communication?
h)
Give a few advantages of effective writing.
i)
Mention any two aspects that needs to be taken care of while writing a business
letter.
j)
What is PPT?
SECTION-B
Q2.
Write
down the text
of a group
discussion among four friends about
the great performance of Indian
sportspersons in the recently
concluded commonwealth games and
whether sports should be given precedence over academics.
Q3.
Explain the various barriers to
listening and remedies to improve listening barriers.
Q4.
Write a letter of application together
with your Curriculum Vitae (CV) for a job in response to the following
advertisement. Position: Lab assistant. Job
description: Attending telephone
calls, answering enquiries
of guest Requirement: Graduate in Humanities,
good communication skill, fluency in English, Hindi.
Q5.
What is the importance of non-verbal
communication as: A student, A worker, and as a leader.
Q6.
(a) Explain the do's and don'ts while
appearing for an interview
(b)
Explain the need of good presentation skills in professional life.
Q7. Write the types, Medias, process and
objectives of effective business communication.
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