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Saturday, December 31, 2022

Retail Operations - I, Question Paper Download for B.Sc. Fashion Merchandising and Retail Management, Previous years Examination.




B.Sc. Fashion Merchandising and Retail Management (BSC FMRM)
Bfw-018: Retail Operations - I

Time: 3 hours Maximum Marks: 70



Note: Attempt any seven questions. All questions carry equal marks.


1. What is the importance of operations in any retail organization?


2. Explain the importance of SOPS for any retail organization.


3. How are the performances of a team leader and a retail head measured in a retail firm? Explain with suitable examples.


4. Describe the SOPS for any two of the following:

(a) Store opening

(b) Back store upkeep guidelines

(c) Maintenance of documents


5. Describe the sales and attendance reports in detail.


6. How can a Store Manager improve the store performance? Explain with examples.


7. Discuss some common errors made during performance evaluation of employees in a retail store.


8. Describe the job descriptions for any two of the following:

(a) Floor Manager

(b) Store Manager

(c) Team Leader


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