Tuesday, November 24, 2015
Roll No…..
Total No. of
Questions: 15
MBA/MBA
(IB) (Sem.-1st)
INFORMATION
TECHNOLOGY FOR MANAGEMENT
Subject
Code: MBA-107 (Batch-2012)
Paper
ID: [C0107]
Time: 3 Hrs. Max.
Marks: 60
Instruction to Candidates:
1. SECTION-A contains
SIX questions carrying FIVE marks each and students has to attempt any FOUR
questions.
2. SECTION-B consists
of FOUR Subsections: Units-I, II, III & IV. Each Subsection contains TWO
questions each carrying EIGHT marks each and student has to attempt any ONE
question from each Subsection.
3. SECTION-C is COMPULSORY and consist of ONE Case
Study carrying EIGHT marks.
SECTION-A
1.
Explain TCP/IP.
3.
Explain
Hexadecimal number system.
4.
Explain the
various formatting features in MS Word.
5.
Explain the
feature of cell referencing in MS Excel.
6.
Discuss
application of creating forms in MS Access.
SECTION-B
UNIT-I
7.
Discuss various
generations of computer in detail.
8.
Discuss various
Input and Output devices of computer in detail.
UNIT-II
9.
What do you
understand by Operating System? Discuss the functions of Operating System in
detail.
10. Discuss various types and topologies of network in
detail.
UNIT-III
11. Explain the use of Mail Merge functions in MS Word.
Discuss in detail various steps to apply Mail Merge in MS Word.
12. Discuss the applications of MS Excel. Explain in
detail various important features of MS Excel.
UNIT-IV
13. What do you understand by the term DBMS? Discuss the
advantages of DBMS over Traditional Files System.
14. Discuss the importance of MS Access. Explain in
detail various steps involved in creating tables and forms.
SECTION-C
CASE
STUDY
15. Appolo Tyres is a leading tyre manufacturer in
India. The company has four manufacturing units in India, two in South Africa
and two in Zimbabwe. It has a network of around 4500 dealerships in India, of
which over 3000 are exclusive outlets, and nearly 230 multi brand Dunlop
Accredited Dealers in South Africa and Zimbabwe. “Unstoppable IT” is part of
Appollo Tyre’s overall IT strategy derived out of its philosophy of having
services available at all times. This concept is woven around “Anywhere”,
Anytime, Any Device” whereby a complete set of IT systems, processes and
capability are deployed for availability, confidentiality and integrity of
information. As part of this strategy, Appollo aggregated and centralized data
for anywhere and anytime access through its employees and dealer portals.
Achieving Anywhere, Anytime connectivity was not a difficult task, the real
challenge lay in identifying and determining an appropriate device which could
fit into company’s IT deployment strategy. The key requirements were
application deployment capability and remote device manageability and the
company considered various mobile devices and PDA’s in these respects. Appollo
Tyres was also looking at devices which could continue to work and store data
locally in the network; the company’s IT department did a few pilot tests to
check the proof of the concept of some of these devices.
The key applications
identified for such a deployment were the common baseline applications aimed at
enabling the sales force, including e-mail access. Upon scanning the market for
device capabilities, it was felt that an enterprise Wide BlackBerry deployment
met the requirements of access to e-mail and applications through a single
device. When the evaluations were being carried out, BlackBerry scored in terms
of e-mail. E-mail access on the move was critical for management level
executions within the company. Having homed in on the device, Appollo tyres
started looking at the application deployment capability for the BlackBerry.
SAP Enterprise Server which had been a success with Appollo. The company is
also at the next phase for applications deployment using the Enterprise Server.
There was relief within the middle and senior management after the deployment
of BlackBerry Enterprise Solution. This not only enabled the top management to
stay in touch with the systems and people continuously, it also resolved the
issue of management taking their laptops just to access their e-mail. The teams travelling abroad have benefited
the most with this solution.
Questions
(a)
One of the major
problems for Apollo management was to keep the dealer network connected, how
did they address this issue?
(b)
What was the
enterprise IT strategy the company followed?
(c)
What is the role
that Internet and Mobile technologies ca play in building Apollo’s IT strategy?
(d)
List the major
benefits that the company has achieved by the introduction of new technology.
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