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Thursday, September 8, 2016



Roll No.
Total No. of Questions : 091
B.Tech. (Sem.-3rd)
WRITTEN AND ORAL TECHNICAL COMMUNICATION
SUBJECT CODE : CS - 209
Paper ID: [A04551]
Time : 03 Hours
Instruction to Candidates:
1. SECTION-A is COMPULSORY consisting of TEN questions carrying
TWO marks each.
2. SECTION-B contains FIVE questions carrying FIVE marks each and
students has to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and
students has to attempt any TWO questions.

SECTION-A
l. Write briefly :

(a) ‘‘A careful reading strategy must be adopted to enable understanding
          the text.’’ Comment.
(b) Give four guidelines for effective precis writing.
(c) Two main characteristics of good essay writing.
(d) Two advantages of usage of visual aids in oral presentation.
(e) Suppose you have referred to the following book in a report. Read the information and write appropriate book reference.
H.C. Perkin’s book entitled ‘‘Air Pollution’’ published in 1974 by
McGraw Hills, New York. You have referred to pages 42 to 69.
(f) Circular and Notice.
(g) Solicited and unsolicited job application letter.
(h) Basic purpose of writing office order Memorandum.
(i) Resume and Curriculum Vitae.
(j) Routine and Special Reports.
SECTION-B

2. How can you achieve conciseness and flow in technical writing? Explain with the help of suitable       examples.

3. The Clean Food Products Ltd., Kanpur has decided to provide internet facility to all its employees.     As the Managing Director of this company, draft a memo to be circulated among all the divisional       heads containing the following details : The location, the number of computers to be                  
   made available, the timing and procedure for lodging complaint if any.

4. Write five reasons why oral presentation skills could be useful to you at
present and in future.

5. Define Proposal. Explain Sales proposal and Research proposal. (1+4=5)

6. What are the necessary tenets for writing an effective precis ? Discuss.

SECTION-C

7. Write an essay on any one of the topics given below :
(1) Indian Cinema : An escape from reality
(2) Do we deserve democracy
(3) Science and Spirituality

8. How much important are the business reports in the business world ?
Provide examples to substantiate your answer.

9. Assume that as the sales officer, Cozy Mattresses, Ajmer, you have
     received a complaint from a local dealer complaining that the two dozen
mattresses sent to them have serious defects. Write an adjustment letter
refusing or accepting the claim. Provide suitable detail for your acceptance

or refusal of the claim.

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